date

01 Oct 2025

Ellie Buck
Author
Ellie Buck

We are thrilled to announce that our innovative digital platform, My Wellbeing Hub has officially launched in the One You Kensington and Chelsea and Westminster service. This strategic initiative aims to revolutionise tobacco cessation and promote healthier lifestyle habits through our first digital self-service programme, Be Tobacco Free.

My Wellbeing Hub is a digital platform designed to guide individuals on their journey to better health and quit smoking for good. The Be Tobacco Free programme guides users through 12 weeks of support on their journey to quit. The programme combines evidence-based smoking cessation techniques, a range of nicotine replacement therapy and dedicated NCSCT coach to check-in at regular intervals. The digital platform offers a variety of tools to empower users’ knowledge, motivation and resilience in becoming tobacco free.

Support available via the My Wellbeing Hub includes:

  • Wellbeing Quiz
    To evaluate personal wellness and receive tailored insights

  • Weekly scheduled content
    Content released weekly with expert tips, articles, and self-help tools. Engaging videos covering each stage of the journey from preparation and quitting strategies to sustaining long-term change.

  • Motivation & Milestone rewards
    Participants can unlock badges, earn certificates and set SMART goals to track their journey.

  • Dedicated NCSCT Coach Support
    In addition to the virtual coaching support, regular check-ins with certified Stop Smoking practitioners are available throughout for advice, questions, and access to stop smoking treatments.

  • Direct Messaging
    Connect privately with coaches for tailored advice and encouragement

Coach engagement

Our coaches play a pivotal role in the success of the programme. They have dedicated access to the hub, enabling them to monitor and report on participant engagement and progress effectively.

Accessibility features

The hub is equipped with a UserWay widget, offering customisable options to meet diverse accessibility needs, ensuring an inclusive experience for all participants. This includes customisable font sizes, screen reader support, keyboard navigation and other assistive features tailored to individual needs

Our Health and Wellbeing Coach Manager for One You Kensington and Chelsea and Westminster, Ellie Buck said:

Becoming Tobacco free is one of the best things you can do for your physical and mental health, it's never too late to start. My Wellbeing Hub offers 12 weeks of tailored support to guide you on your journey to becoming smoke free. Combined with regular  touchpoints with an NCSCT qualified coach and your choice of treatment options, you're 3x more likely to be successful than quitting independently. Join us today via the link on our website.

To find out more about the One You Kensington and Chelsea and Westminster service, visit oneyoukcw.co.uk